Something you should probably know about me is that I have a special way of dealing with folk who act like their mamas never taught them any manners — particularly, the ones who work in customer service. My friends from college used to call me “Politely” because I have a knack for shutting people down in the most eloquent and civil way. Take my recent experience with Hungry Howie’s, for instance.
A couple weeks ago, I went over my friend Darcia’s house for some wine and girl talk. I got hungry, so I ordered a small pizza (gluten-free, of course) to be delivered over there. My mouth was watering for some delicious pizza topped with pepperoni, mushrooms and parmesan butter. But what wound up getting delivered to me looked like it had been sitting out for the past three days. So I dialed up Hungry Howie’s to calmly express my grievances. [Read more…]